Last-Mile is the new Retail

Meet the Promise-to-Delivery that dynamically balances convenience and shipping fee

A customer-centric supply chain management software that enables Retailers with a fleet, Carriers and Third-party logistics providers to be at the forefront of last-mile innovation.

Milkman Home-Delivery Platform

Commerce and logistics integration at the point-of-sale is enabling dynamic choice of convenience and cost

Deep business insights are driving better planning of last-mile logistics and transportation

Effective communication based on the customer’s unique needs and preferences drives a better experience from purchase to delivery

Different industries, different challenges

Carriers & 3PLs

With the eCommerce world changing and volumes surging, Carriers and 3PLs are looking to increase their profits with scalable hyper-automated operations and resource management. ‎‎‎‎‎‎‎‎‎‎‎‎‎‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎

Grocery

Grocers find themselves forced to leap forward their plans and meet unprecedented demand. They have to re-think their eCommerce margins, while shoppers realize that charges of crowdsourced models are too high.

Retail

Failed first-try deliveries clunky returns, and brand inconsistencies are ongoing challenges for Retailers aiming to offer a real customer-driven last-mile to acquire new customers and retaining them.

Milkman Technology enables both Retailers and Logistics teams to:

Design a better customer experience with more choice, control, and transparent communication

Grow their top line by making last-mile delivery an advantage, not a barrier

Operate more effectively by utilizing a data-driven approach to optimization and process orchestration

Drive customer behaviour by implementing flexible time-slots, thus profiting from lesser constraints, lower cost to serve and a lower shipping fee

Home delivery is the key differentiator to drive consumer conversion.

Balancing cost-effectiveness and consumer convenience is the ultimate goal for Retailers, carriers, and Third-Party Logistics Providers (3PLs).

Excelling at that challenge requires software that enables close coordination between commerce, logistics and shaping consumers’ behaviour.

Discover how international brands adopt
Milkman Home-Delivery Platform

What Leading Analysts say about
Milkman Technologies

Named as a Sample Vendor in the 2020 Gartner report “How to Select the TMS, Provider and Solution Best Suited for Your Strategic Capabilities" by Bart De Muynck, et al., 16 November 2020*.
Rated as a Sample Vendor in the Gartner report: “Hype Cycle for Supply Chain Execution Technologies, 2021" by Dwight Klappich, et al., 6 July 2021*, within the category Last-Mile Delivery Solutions.
Listed on Gartner Peer Insight, a portal that hosts highly rated vendors and products in more than 390 software categories reviewed by Gartner with more than 400,000 users reviews.
Named as a Sample Vendor in the 2021 Gartner report “Hype Cycle for Smart City Technologies and Solutions" by Marc Halpern, Bettina Tratz-Ryan

*[Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation.Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.]

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Published since 2015, our newsletter is a premium selection of news regarding last-mile, retail, eCommerce and omnichannel. Join our growing community of 2000+ professionals!