Peak period planning should start as soon as possible: every year peaks are higher and longer.
Here are four tips to follow so as not to be caught unprepared.
Discover how home-delivery for Retail was born and how it evolved to today’s customer-centric strategies
Big Data today is everywhere. A good last mile experience heavily relies on it: whether it’s to improve customer experience or to ensure top efficiency.
A bad delivery experience can ruin a customer relationship permanently. So can a truly great delivery experience do the opposite? Sadly, shoppers are demanding and fickle. They aren’t won over quite so easily. But a consistently great delivery experience, time and time again… now you’re talking.
The eCommerce boom and the pandemic have upped the antes for Retailers and Carriers. What are the main elements to look for when searching for a consolidated solution for the last-mile?
Milkman Technologies launched a Linkedin survey: If you are interested in the last-mile sector, what kind of delivery service would you invest in?
Persuading customers to pay more for delivery is a key focus for many retailers.
Poste Italiane, the largest logistics operator in Italy with a turnover of over €12 billion, grasped the e-commerce potential even before the pandemic; thus, it was crucial for them to re-thinking and re-inventing the home delivery market. Being aware of this omnichannel revolution, forced Poste Italiane to invest massively in the renovation of their Mail, […]
Caught between an insidious partnership with Instacart-like apps and the adrenaline of ultra-fast deliveries Grocers need to find their own solutions. It will be costly at first but then will pay dividends.
By sea, land and air Bezos & Co want to reach our doorsteps and deliver us the goods with less and less human intervention. But how will humans react? Some of you may remember that the original Battlestar Galactica tv series featured a robotic dog called Muffit, played by a chimpanzee dressed in a plush […]