4 tips to handle peaks period planning

Peak period planning should start as soon as possible: every year peaks are higher and longer.
Here are four tips to follow so as not to be caught unprepared.

Creating customers’ best and most realistic omnichannel future

A bad delivery experience can ruin a customer relationship permanently. So can a truly great delivery experience do the opposite? Sadly, shoppers are demanding and fickle. They aren’t won over quite so easily. But a consistently great delivery experience, time and time again… now you’re talking.

Poste Italiane & Milkman: a leading partnership for reinventing the home-delivery market

Poste Italiane, the largest logistics operator in Italy with a turnover of over €12 billion, grasped the e-commerce potential even before the pandemic; thus, it was crucial for them to re-thinking and re-inventing the home delivery market. Being aware of this omnichannel revolution, forced Poste Italiane to invest massively in the renovation of their Mail, […]

How Grocers can survive an epochal revolution

Caught between an insidious partnership with Instacart-like apps and the adrenaline of ultra-fast deliveries Grocers need to find their own solutions. It will be costly at first but then will pay dividends.

Delivery robots & drone dogs vs. the human factor

delivery robots

By sea, land and air Bezos & Co want to reach our doorsteps and deliver us the goods with less and less human intervention. But how will humans react?  Some of you may remember that the original Battlestar Galactica tv series featured a robotic dog called Muffit, played by a chimpanzee dressed in a plush […]