A milkman’s blog
Stay up to day with the latest news of the industry and find out cool and interesting things you didn’t know were out there.
Customer-Centric Retailing: Roll the dice or rely on the data?
Customer-centric retailing...
Last-Mile: delivering a convenient environmental benefit one choice at a time
Instead of delivery options being choices between a handful of generalised offerings, it could be possible to offer a series of more nuanced options that speak more directly to each individual shopper.
Last-Mile delivery slots are not made equal: Fixed Slots vs Flexible Slots
The data speaks for itself: flexible time-slots have always been our go-to solution.
How grocers can wrestle with a future that came too early
The game is the same but the field you play on has changed dramatically, and you still have to bring money in, because selling doesn’t alway rhyme with profit.
The end of the year: 2020 vision and great expectations
I was amused to see that I started the year with a quote from the Nobel laureate Niels Bohr: “Prediction is very difficult, especially if it’s about the future.” No kidding, right?
What every retailer can learn from Amazon’s sudden interest in emotional data
Just think of the sales potential from knowing someone just had a really bad day at work, then offering them a discount on a bottle of their favourite whiskey, which can be delivered to their home within an hour.